Frequently Asked Questions
We’ve gathered the most common questions about our name labels, orders, delivery, and products. Here you’ll find useful information to help you get the most out of your purchase with us. Click on the questions to read the answers.
We offer the following types of name labels:
Stick-On Name Labels: Self-adhesive, sticky Name Labels that stick to care tags in clothes or directly onto belongings. They are dishwasher, microwave, washing machine (up to 60 °C), and tumble dryer safe.
Iron-On Clothing Labels: Labels that are permanently applied to textiles using an iron. These can withstand boil wash (up to 90 °C) and tumble drying.
Mini Labels: Small labels ideal for marking small items like pencils, hair clips, or pacifiers.
Large Name Stickers: Our Maxi Labels are easily visible—perfect for lunch boxes, backpacks, ski gear, and other larger items.
MY ID Wristband: Laser-engraved silicone wristband with contact information—ideal for children and individuals with special needs.
Our name labels are perfect for:
Labelling clothes and belongings for children in kindergarten and school.
Marking personal items to avoid loss and confusion.
Labelling equipment in sports clubs, nursing homes, or other institutions.
Identifying lunch boxes, drink bottles, toys, books, skis, and more.
Adults can also label items like phone chargers, tools, and other easily misplaced items.
Ensure the surface is clean and dry. Remove the backing paper from the label.
On clothes: Apply the Stick-On Name Label to the care tag/brand label.
On other items: Apply the Sticker Name Label directly to the surface.
Press firmly and let it sit for at least 24 hours before washing for optimal adhesion.
Heat the iron to medium (2 dots, no steam). Place the label on the desired area with the printed side up.
Cover with baking paper or a thin cloth.
Press the iron down firmly for 10–15 seconds with even pressure.
Let the garment cool down before checking the adhesion.
Wait 24 hours before washing.
Absolutely!
Stick-On Name Labels: Safe for dishwasher, microwave, washing machine (up to 60 °C), and tumble dryer.
Iron-On Name Labels: Can withstand boil washes (up to 90 °C) and tumble drying.
Both types are made to endure daily use and frequent washing without falling off or fading.
Stick-On Name Labels: Can be gently peeled off most surfaces. Some residue may remain and can be removed with soap and water or adhesive remover.
Iron-On Name Labels: Meant for permanent use and can be difficult to remove without damaging the fabric. Heat from an iron may help, but we cannot guarantee it will not leave marks.
Our labels are designed to stay put, but if one does come off:
Sticker Name Labels: Clean the surface and reapply. Make sure the surface is completely dry before applying.
Iron-On Name Labels: Re-iron using the instructions above.
If the issue persists, contact our customer service at post@superlabels.co.uk.
We offer a 100% satisfaction guarantee and are happy to help!
If the mistake is on our part, we will of course produce new labels for you at no cost.
Contact our customer service at post@superlabels.co.uk.
Please include your order number and a photo of the labels.
MY ID is a laser-engraved silicone wristband from Super Labels, designed to enhance the safety of children and people with special needs. It contains important contact information, like name and phone number, and is especially useful in situations where someone might get lost, such as during travel, excursions, theme parks, or crowded places.
Benefits of MY ID Wristband:
Laser-engraved text: Permanent and durable print that won’t wear off.
100% silicone: Soft and comfortable to wear, even for long periods.
Easy identification: Makes it easy for others to contact guardians or caregivers if needed.
Ideal for various situations: Great for use in kindergartens, schools, while travelling, or at large events.
You can order MY ID Wristband directly from Super Labels here: www.SuperLabels.co.uk/my-id
It’s easy to order from us:
Choose the product type (Stick-On Name Labels, Iron-On Name Labels, Mini-Labels, Maxi-Labels, or MY ID Wristbands). Select quantity, color, and design. Enter the text you want on the labels. Upload photos if desired – you can also remove backgrounds directly during the order process! Add to cart. Enter your contact and delivery details. Complete the payment 🙂
We offer several payment options for your convenience:
Credit card (Visa, Mastercard) via Stripe, and PayPal. All payment methods are secure and encrypted.
Yes, we offer invoicing for businesses, kindergartens, schools, and organizations.
Please contact us for large orders.
Yes, we offer volume discounts.
Contact us at post@nsuperlabels.co.uk for a quote.
We offer FREE shipping on all orders, regardless of size!
This is included in the price shown on our website.
Our standard production time is 1-3 days, during which your order will be prepared. Please remember to account for weekends and public holidays when placing your order. Once dispatched, your order will be shipped via Royal Mail and should arrive in your postbox within 3-7 business days.
If you haven’t received an order confirmation email, please contact us at: post@superlabels.co.uk
No, we only ship to addresses in United Kingdom.
If you live in Denmark, Sweden, or Norway, you can use one of our sister websites to order: LabelKing.dk, NordicPrint.se, and NordicPrint.no
No, we do not offer tracking 🙁
Name labels are sent as regular letter mail straight to your mailbox 🙂
Our 100% satisfaction guarantee means we will ensure you are happy with your Name Labels. If you are not satisfied for any reason, we made a mistake, or the labels are not working as expected, we will either make new labels for you or refund your payment..